Terms of Sales

Article 1: Preamble
These general conditions of sale determine the rights and obligations of the parties in connection with the sale of products and/or services offered by the Seller SCEA Les Vergers de la Rouérie on the site www.vergersdelarouerie.com.


Article 2: Acceptance of the conditions
The Customer declares to have read and accepted the general conditions of sale before validating his order. The validation of the order implies acceptance of the general conditions of sale.


Article 3: Characteristics of products and services
Poultry raised on the farm and groceries
The following information is transmitted to the Client in a clear and understandable manner:
- the essential characteristics of the products
- the price of the product
- the date or the deadline on which the Seller undertakes to make the product available to the Customer


Article 4: Terms of order
The Customer has the option of placing an order online. For this, he is asked to create an account on the site via the registration form. The Customer has the possibility to choose products in his order form and to choose his delivery or order withdrawal information. Once the order has been placed, the Seller sends the Customer an order confirmation by email.
In accordance with article L3342-1 of the Consumer Code, the sale of alcoholic beverages is prohibited to minors. The Customer declares, under his sole responsibility, to be 18 years old on the date of placing the order.


Article 5: Order modification
Once the order has been placed, it constitutes an obligation to withdraw.


Article 6: Delivery/Collection of order
Orders are placed a maximum of 15 days before the date of possible withdrawal of orders. Withdrawals will take place on Thursdays or Fridays over two consecutive weeks, the precise dates of which will be displayed in the order form.
In case of omission, the customer must contact the seller again to agree on another appointment for the withdrawal of the goods.

Article 7: Payment and invoicing
Orders placed on the site by the Customer are subject to payment. Placing an order therefore implies payment by the Customer.
To pay for his order, the Customer has the payment methods made available by the Seller: cash, check or credit card.


Article 8: Right of withdrawal
In accordance with the provisions of articles L. 121-20 and following of the Consumer Code, the Customer has a period of 14 clear days to exercise his right of withdrawal from the withdrawal of his order and thus return any product to the Seller for exchange or refund, without having to justify reasons or pay penalties.
This right of withdrawal cannot apply to perishable or deteriorating foodstuffs, except food products with a minimum durability date (DDM) or to products that have been personalized, or to goods that have been opened and cannot be returned for reasons hygiene or health protection.

The Customer may either:

• return the product(s) concerned by the means of his choice with the purchase invoice and at his expense to the following address: La Rouérie 53200 GENNES LONGUEFUYE
• go to the pick-up location with the purchase invoice.

The costs of sending or returning are the responsibility of the Customer. The return of the product(s) is made in their original packaging and in good condition. Any damaged, spoiled, incomplete or soiled products will not be refunded.
In the event of exercise of the right of withdrawal, the Seller is required to reimburse or have for the benefit of the Customer the sums he has paid without penalty. Reimbursement is due within a maximum period of fourteen days following the date of receipt or delivery of the product by the Customer.
In the event of abnormal or abusive returns, the Seller reserves the right to refuse a subsequent order.

To exercise this right of withdrawal, the Customer sends the Seller a letter to the following address SCEA Les Vergers de la Rouérie - La Rouérie - 53200 GENNES LONGUEFUYE. This letter must mention the Customer's contact details, the date of purchase of the product and the type of product purchased.

Article 9: Customer service
For any question or information, the Customer may contact the Seller:

• by phone: 06.77.80.22.03
• by email: samuelruault@hotmail.com
• by mail: La Rouérie 53200 GENNES LONGUEFUYE

Article 10: Personal information and protection of personal data
The information and data provided by the Customer and collected by the Seller on the Site (such as his surname and first name, his contact details, the details of his orders) are treated confidentially and are saved in one or more databases.
The personal data of the Customer requested by the Seller, responsible for processing, are necessary for the recording, monitoring and archiving of his orders, the commercial and marketing management of his file and the quality of his relations. with the Seller.
The Customer's personal information and data are also kept by the Seller for security purposes, in order to comply with legal and regulatory obligations, and to allow the personalization of the services offered and the information sent to the Customer by the Seller.
Under the provisions of the Data Protection Act No. 78-17 of January 6, 1978 as amended, the Customer has the right to access, rectify, oppose and delete data concerning him.
To exercise his rights, the Customer must send a letter to the following address: SCEA Les Vergers de la Rouérie - La Rouérie - 53200 GENNES LONGUEFUYE.
Depending on the choices made by the Customer when creating or consulting his account, he may receive offers from the Seller. At any time, the Customer may modify the authorizations he has communicated from his account or by contacting customer service by email. In particular, the Customer may at any time unsubscribe from newsletters or refuse any commercial solicitations by clicking on the unsubscribe link appearing on the message.


Article 11: Intellectual Property
The various elements of the site: trademarks, content, illustrations and images are protected by copyright, trademark law, patent law and image rights.
Any deterioration, as well as, in the absence of authorization, any reproduction, downloading, copying, modification, commercial use, total or partial, of the said elements is prohibited and exposes its author(s) to prosecution.


Article 12: Liability
The product description is the only contractual source.
The products sold on the site are offered within the limits of available stocks.
The responsibility of the Seller cannot be engaged in the event that the non-performance of its obligations results from an act of force majeure.
The Seller is only bound by an obligation of means with regard to the operation and continuity of the site.
The Customer declares to accept the characteristics and limits of an online service, and in particular to recognize:

• that he is aware of the vagaries of online consultation, in particular with regard to response times;
• that it is up to him to take all necessary measures to ensure that the technical characteristics of his computer and/or his computer network allow him access to the site;
• that he is solely responsible for his access to the Internet;
• that it is his responsibility to take all appropriate measures to protect his own data, personal data, works and/or software from contamination by any computer viruses circulating on the Internet or contracted by any other electronic means;
• that any telematic network used for data transmission purposes may experience periods of saturation due to bandwidth congestion, cuts due to technical incidents or maintenance interventions, decisions of the companies managing the said networks or any other events beyond the Seller's control.

The Customer is solely responsible for the use he makes of the service and cannot hold the Seller liable for any claim and/or proceedings made against him.


Article 13: Applicable law
In the event of a dispute, an amicable solution will be sought before any legal action. The prior search for an amicable solution does not interrupt the deadlines for acting as a guarantee.
In accordance with Article L.615-1 of the Consumer Code, the Customer may have recourse to a consumer mediator in the event of a dispute, whose contact details are as follows: consult heremediators referenced by the Ministry of Economy, Finance and Recovery.
In accordance with Article 14.1 of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of May 21, 2013, the Customer can access the European online dispute resolution platformby clicking on this link.
These general conditions of sale are subject to French law. All relations arising from the connection and/or use of the site www.vergersdelarouerie.com are subject to French law.